TERMS AND CONDITIONS

Effective Date: 13/05/2026

Application Name: SNEH MILAN

Owner/Organization: MADHUSUDAN ARORA

1. INTRODUCTION


Welcome to the SNEH MILAN mobile application.

This Application is developed for the welfare, networking, social connectivity, educational development, matrimonial interaction, and cultural growth of members belonging to the ARORA community/caste organization.

These Terms and Conditions govern your access to and use of the Application and all services provided through it.

By downloading, registering, accessing, or using this Application, you agree to comply with and be legally bound by these Terms and Conditions. If you do not agree with any part of these Terms, you must discontinue using the Application immediately.

2. PURPOSE OF THE APPLICATION

The Application has been created to provide a digital platform for community members to interact, connect, learn, and participate in community-related activities.

The Application may provide the following features:

(i) Community member directory

(ii)Bloodline/family tree section

(iii) Matrimony services

(iv)Educational and motivational podcasts/videos

(v)Social feed and community news, Educational, cultural, and talent competitions, Event announcements and updates, Informational and cultural content

The Application is intended solely for lawful community-oriented use.

3. USER ELIGIBILITY

1. Users must be legally competent to enter into binding agreements under Indian law.

2. Users under the age of 18 years may only access limited features under parental or guardian supervision.

3. Matrimony-related features are strictly intended for adults legally eligible for marriage under Indian law.

4. By registering on the Application, users confirm that:

* The information provided by them is true and accurate.

*They belong to or are associated with the concerned community.

* They will use the Application responsibly and lawfully.

4. USER REGISTRATION AND ACCOUNT RESPONSIBILITIES

1. Users may be required to register and create an account to access certain features.

2. Users are responsible for maintaining the confidentiality of:

* Login credentials

* Passwords

* OTPs

* Account-related information

3. Users are solely responsible for all activities conducted through their accounts.

4. Users agree not to:

* Share accounts with others

* Create fake profiles

* Misrepresent identity or personal details

5. The Application reserves the right to:

* Verify user information

* Approve or reject registrations

* Suspend suspicious accounts

* Request identity verification at any time

5. PRIVACY AND DATA USAGE

1. The Application may collect and store personal information including:

* Name

* Mobile number

* Email address

* Family details

* Profile photographs

* Matrimonial information

* Educational information

* Community details

2. User information is collected for:

* Community networking

* Matrimonial services

* Social communication

* Event participation

* Platform functionality

3. By using the Application, users consent to the collection, processing, storage, and display of submitted information.

4. The Application will take reasonable measures to protect user data; however, complete security cannot be guaranteed over the internet.

5. The Application shall not be liable for unauthorized access caused by:

* Cyber attacks

* User negligence

* Third-party breaches

* Device compromise

6. CONSENT FOR DISPLAY OF PROFILE INFORMATION

1. Users voluntarily submit profile information for display within the community platform.

2. By uploading information, users grant permission to display such information to other authorized users of the Application.

3. Users understand that profile information may include:

* Name

* Family background

* Bloodline details

* Contact information

* Matrimonial details

* Profile photographs

4. Users may request profile updates or removal by contacting the admin team.

5. The Application reserves the right to retain necessary records for legal or administrative purposes.

7. COMMUNITY DIRECTORY AND BLOODLINE TREE SECTION

1. The community directory and bloodline tree features are provided solely for social networking and community connection purposes.

2. Users shall not misuse member information for:

* Harassment

* Defamation

* Marketing

* Political campaigning

* Financial fraud

3. Users are prohibited from copying, exporting, selling, or distributing community data without written permission.

4. The Application does not guarantee the completeness or accuracy of family or bloodline information submitted by users.

8. MATRIMONY SECTION DISCLAIMER

1. The matrimony section is only a facilitation platform for introductions between eligible community members.

2. The Application does not guarantee:

* Marriage success

* Compatibility

* Authenticity of intentions

* Background verification

* Character verification

3. Users are solely responsible for independently verifying:

* Identity

* Educational qualifications

* Employment details

* Financial status

* Family background

* Medical history

4. The Application shall not be liable for:

* Matrimonial disputes

* Misrepresentation

* Fraud

* Emotional distress

* Financial losses

* Relationship failure

5. Users interact and communicate at their own risk and discretion.

9. PODCASTS, VIDEOS, AND INFORMATIONAL CONTENT

1. The Application may provide:

* Motivational videos

* Educational podcasts

* Religious and cultural content

* Interviews of intellectual persons

* Informative community content

2. Content is provided for informational and educational purposes only.

3. Opinions expressed in podcasts or videos belong to the respective speakers and do not necessarily represent the views of the Application.

4. Users shall not:

* Copy content

* Record content for redistribution

* Re-upload videos

* Commercially exploit Application content

5. Unauthorized use of content may result in legal action.

10. COMPETITION PARTICIPATION RULES

1. The Application may organize competitions for:

* Education

* Talent development

* Cultural activities

* Personality development

2. Participation eligibility may vary by:

* Age group

* Category

* Skill level

3. Participants must comply with all announced competition rules.

4. The admin reserves the right to:

* Reject entries

* Modify rules

* Change schedules

* Disqualify participants for misconduct

5. Decisions made by judges or administrators shall be final and binding.

11. COMMUNITY FEED AND NEWS SECTION

1. The feed section may contain:

* Community announcements

* Social news

* Educational posts

* Event updates

* Cultural information

2. Users shall not upload:

* False information

* Hate speech

* Political propaganda

* Defamatory material

* Obscene or illegal content

3. The Application reserves the right to remove any content without prior notice.

12. USER-GENERATED CONTENT POLICY

1. Users are solely responsible for the content uploaded by them.

2. Users confirm that uploaded content:

* Does not violate laws

* Does not infringe copyrights

* Does not violate privacy rights

3. By uploading content, users grant the Application a non-exclusive right to:

* Display

* Publish

* Store

* Share within the platform

4. The Application reserves the right to remove inappropriate content at its sole discretion.

13. COMMUNITY CONDUCT RULES

Users agree to use the Application respectfully and ethically.

Users shall NOT:

* Harass other members

* Use abusive language

* Upload vulgar or offensive material

* Spread false rumors

* Threaten users

* Promote violence or hatred

* Impersonate another person

* Use the platform for illegal activities

Violation may result in account suspension or legal action.

14. PROHIBITED ACTIVITIES

Users are strictly prohibited from:

* Creating fake accounts

* Hacking or attempting unauthorized access

* Data scraping or copying member databases

* Distributing spam or malware

* Using bots or automated systems

* Misusing matrimonial information

* Sharing confidential member data

* Commercial exploitation of platform content

The Application reserves the right to initiate legal proceedings against offenders.

15. INTELLECTUAL PROPERTY RIGHTS

1. All Application content including:

* Logos

* Designs

* Videos

* Software

* Graphics

* Text

* Feed content

* Branding

are protected under intellectual property laws.

2. Users may not reproduce, modify, distribute, or commercially exploit any content without written permission.

16. SAFETY AND MISUSE PREVENTION

1. Users must use the platform responsibly and safely.

2. Suspicious or unlawful activities should be immediately reported to administrators.

3. The Application may monitor activities to maintain community safety.

4. Misuse of member data or harassment may result in:

* Permanent bans

* Legal complaints

* Reporting to law enforcement authorities

17. DISCLAIMER REGARDING ACCURACY OF INFORMATION

1. Information on the Application is primarily user-submitted.

2. The Application does not independently verify all:

* Profiles

* Bloodline details

* Matrimonial information

* Community posts

3. Users must independently verify information before relying on it.

4. The Application shall not be liable for inaccuracies or misleading content posted by users.

18. CHILDREN AND MINOR POLICY

1. Certain educational sections may be accessible to minors under supervision.

2. Parents/guardians are responsible for monitoring minor activities.

3. Matrimony and adult interaction features are restricted to eligible adults only.

19. ACCOUNT SUSPENSION AND TERMINATION

The Application reserves the right to suspend or permanently terminate accounts without prior notice if users:

* Violate these Terms

* Upload offensive content

* Misuse community information

* Engage in fraud or harassment

* Threaten platform security

The Application may also remove related content and restrict future access.

20. LIMITATION OF LIABILITY

To the maximum extent permitted under Indian law:

The Application, its owner, administrators, developers, affiliates, and volunteers shall not be liable for:

* Direct or indirect damages

* Loss of data

* Matrimonial disputes

* Emotional distress

* Fraudulent user conduct

* Technical failures

* Service interruptions

* Unauthorized access

* Financial losses

Users use the Application entirely at their own risk.

21. MODIFICATION OF TERMS

1. The Application reserves the right to update or modify these Terms at any time.

2. Updated Terms become effective immediately upon publication.

3. Continued use of the Application constitutes acceptance of revised Terms.

22. GOVERNING LAW AND JURISDICTION

1. These Terms shall be governed by the laws of India.

2. Any disputes arising from the use of the Application shall fall under the jurisdiction of competent courts in India.

23. CONTACT AND SUPPORT

For support, complaints, legal notices, or profile removal requests, contact:

Support Team: MADHUSUDAN ARORA

Email: snehmilanproduction@gmail.com

Phone: +91 8764245507

Address: 3/113 Saket Nagar, Housing Board, Beawar

24. ACCEPTANCE OF TERMS

By registering, accessing, or continuing to use this Application, users confirm that they:

* Have read and understood these Terms and Conditions

* Agree to comply with all rules and policies

* Accept responsibility for their use of the Application

COMMUNITY GUIDELINES

Application Name: SNEH MILAN

Community/Organization Name: MADHUSUDAN ARORA

Effective Date: 13/05/2026

1. PURPOSE OF THESE GUIDELINES

These Community Guidelines are created to maintain a safe, respectful, positive, and culturally healthy environment for all members using the Application.

The Application is intended to strengthen social connection, educational development, cultural unity, and respectful interaction among members of the community.

By using this Application, every member agrees to follow these Community Guidelines along with the Terms and Conditions and Privacy Policy of the platform.

2. OUR COMMUNITY VALUES

We encourage all users to promote:

* Respect and dignity

* Community unity

* Positive interaction

* Educational growth

* Cultural values

* Honest communication

* Safe and responsible behavior

Users are expected to behave in a civilized and respectful manner at all times.

3. RESPECTFUL BEHAVIOR

All users must:

* Treat others respectfully

* Communicate politely

* Respect personal boundaries

* Respect cultural and family values

* Use appropriate language

Healthy discussions are encouraged, but abusive or offensive conduct is strictly prohibited.

4. PROHIBITED CONTENT AND BEHAVIOR

Users must NOT upload, share, post, or promote content that includes:

A. Harassment and Abuse

* Threats or intimidation

* Bullying or harassment

* Personal attacks

* Defamation

* Hate speech

* Humiliating or insulting content

B. Offensive or Illegal Content

* Obscene or vulgar material

* Sexually explicit content

* Violent or disturbing content

* Illegal activities

* Criminal promotion

* Drug-related content

* Gambling-related content

C. False or Misleading Information

Users must not:

* Spread fake news

* Upload false profiles

* Misrepresent identity

* Share misleading matrimonial details

* Spread rumors about individuals or families

D. Religious, Political, or Sensitive Misuse

The platform must not be used for:

* Political propaganda

* Religious hatred

* Communal disputes

* Provocative speeches

* Content intended to create conflict within the community

5. COMMUNITY DIRECTORY AND BLOODLINE TREE RULES

The member directory and bloodline tree features are intended solely for social connection and community networking.

Users must NOT:

* Misuse member information

* Copy or distribute family data externally

* Harass members using obtained information

* Use contact details for spam or marketing

Users should respect the privacy and dignity of all families and individuals.

6. MATRIMONY SECTION GUIDELINES

The matrimony section is designed to help eligible members connect respectfully.

Users must:

* Provide genuine information

* Use respectful communication

* Maintain privacy and dignity

* Avoid misleading or fake profiles

Users must NOT:

* Harass matrimonial candidates

* Demand money or financial favors

* Share private conversations publicly

* Use the platform for fraudulent activities

The platform only facilitates introductions and is not responsible for personal matrimonial decisions.

7. FEED, POSTS, AND COMMENTS POLICY

Users may share community-related and educational content responsibly.

Allowed content includes:

* Community announcements

* Educational information

* Cultural activities

* Positive social updates

* Inspirational posts

Users must NOT post:

* Offensive comments

* False accusations

* Hate speech

* Spam

* Copyrighted material without permission

* Personal attacks against families or individuals

Admins reserve the right to remove inappropriate content without notice.

8. VIDEO, PODCAST, AND EDUCATIONAL CONTENT POLICY

Users are expected to respectfully use all educational and podcast content available on the Application.

Users shall NOT:

* Copy or redistribute platform content

* Edit or misuse community videos

* Upload copyrighted material without authorization

* Use platform content for commercial purposes without permission

Opinions shared in podcasts or videos belong to respective speakers.

9. COMPETITION PARTICIPATION GUIDELINES

Competitions are organized to encourage talent, learning, and personality development.

Participants must:

* Follow competition rules honestly

* Maintain respectful behavior

* Avoid cheating or unfair practices

The following are prohibited:

* Fake submissions

* Plagiarism

* Abusive conduct toward judges or participants

* Manipulation of results

Administrative decisions regarding competitions shall be final.

10. SAFETY AND PRIVACY EXPECTATIONS

Users should protect their own privacy and respect the privacy of others.

Users must NOT:

* Share confidential member information

* Upload someone’s photos without permission

* Publicly expose private conversations

* Use the platform for stalking or surveillance

Users are encouraged to report suspicious or unsafe behavior immediately.

11. FAKE ACCOUNTS AND IMPERSONATION

Creating fake accounts or impersonating another individual is strictly prohibited.

This includes:

* Using fake names

* Uploading false photographs

* Pretending to represent another person or family

* Misleading matrimonial profiles

Such accounts may be permanently banned and reported to authorities if necessary.

12. INTELLECTUAL PROPERTY AND COPYRIGHT

Users must respect intellectual property rights.

Users shall not:

* Copy platform content without permission

* Upload copyrighted videos, music, or images unlawfully

* Use community content for commercial gain

Repeated copyright violations may result in account termination.

13. REPORTING VIOLATIONS

Users are encouraged to report:

* Harassment

* Fake profiles

* Fraudulent behavior

* Offensive content

* Privacy violations

* Community misconduct

Reports may be reviewed by administrators, and appropriate action may be taken.

14. ADMIN RIGHTS AND MODERATION

The Application administrators reserve the right to:

* Remove content

* Restrict features

* Suspend or terminate accounts

* Investigate misuse

* Take corrective action without prior notice

Administrative decisions regarding platform safety and community welfare shall be final.

15. CONSEQUENCES OF VIOLATIONS

Violation of these Community Guidelines may result in:

* Warning notices

* Temporary suspension

* Permanent account ban

* Content removal

* Restriction from specific features

* Legal action in serious cases

16. CHILDREN AND MINOR SAFETY

The platform prioritizes child safety.

Users must NOT:

* Exploit minors

* Share harmful content with minors

* Harass underage users

* Use minors’ information improperly

Parents and guardians are encouraged to supervise minors using the platform.

17. CHANGES TO COMMUNITY GUIDELINES

The Application reserves the right to update these Community Guidelines at any time.

Continued use of the platform after updates constitutes acceptance of revised guidelines.

18. CONTACT AND SUPPORT

For reporting violations, safety concerns, or support requests, contact:

Support Team: MADHUSUDAN ARORA

Email: snehmilanproduction@gmail.com

Phone: +91 8764245507

Address: 3/113 Saket Nagar, Housing Board, Beawar

19. FINAL NOTE

This platform is built to strengthen community unity, respect, education, and social connection. Every member plays an important role in maintaining a safe and positive environment.

Users are expected to use the Application responsibly, ethically, and respectfully at all times